FAQ

Explore our FAQs to streamline your shopping experience with us. Your satisfaction is our priority.

Shipping and Delivery

Typically, orders are processed and shipped within 1-2 business days. Delivery times vary depending on your location and the shipping method chosen at checkout. Standard shipping usually takes 5-7 business days.

Absolutely! Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package’s journey until it reaches your doorstep.

Yes, we are delighted to offer free shipping (PAN India) on every order, without any conditions or minimum purchase requirements.

Our standard delivery process ensures that all orders are shipped promptly. While we do not offer expedited shipping options, we work diligently to get your order to you as swiftly as possible.

Product Information

We want you to love your purchase. If for any reason you’re not satisfied, you can return most items within 30 days of receipt. Please review our return policy for detailed instructions and exceptions.

Yes, we are committed to sustainability and ethical sourcing. Our products are carefully selected and manufactured with environmental and ethical considerations in mind. Check out our sustainability page for more information.

To find your size, consult our comprehensive size charts provided on each product page. These charts offer measurements and guidelines to help you choose the right size for your body type.

We take quality seriously, but sometimes issues may arise. If you receive a defective or damaged item, please contact our customer support team immediately. We’ll be happy to assist you with a replacement or refund.

Account and Support

You can reach our 24/7 customer support team by email, phone, or live chat. Visit our Contact Us page for all the details.

Yes, creating an account allows you to track your orders, save your shipping information, and receive exclusive offers. Registering is quick and easy; simply click on the “Sign Up” button on our homepage.

We accept a variety of payment methods, including major credit cards, debit cards, and popular digital wallets, UPI’s & QR codes. Rest assured, your transactions are secure and encrypted for your protection.

Currently, we do not offer international shipping. We focus on serving our valued customers within India. We may consider international shipping options in the future, so stay tuned for updates.

Close
Sign in
Close
Cart (0)

No products in the cart. No products in the cart.




Open chat
1
👋Welcome to Moments Clothing!
Chat with us on WhatsApp for Wholesale Inquiries!